Protect Your EV Charging Investment

WARRANTY PROTECTION

Coverage Built for Every Charger, at Every Stage

Coverages Options for Every
Stage Of The Chargers Lifecycle
Legally Compliant & Filed
In All 50 States
No Service Fees
Rapid Claims Process

Coverage is available for new chargers with StarProtect Pro and previously installed chargers with StarProtect Extend for Level 2 and DC fast charging equipment.

Protect Against Unexpected Costly Repairs

EV charger downtime costs more than repairs—it costs revenue, tenant satisfaction, and reliability. My EV Charger offers warranties that are administered by EVSTAR and underwritten by a highly rated insurance provider, giving property owners and operators confidence that their charging infrastructure stays protected against major repair costs.

From Level 2 stations to DC Fast Chargers, our three and five-year parts and labor coverage is designed to reduce financial risk and extend the life of your investment.

For equipment with no remaining OEM warranty, our one- and two-year parts and labor coverage provides peace of mind.

Preferred EV Charging Station Warranty

What’s Covered by an EVSTAR Warranty

Mechanical & electric failures
Accidental damage
Power surge
Parts
Labor
De-Installation & Re-Installation

Out-of-Pocket Cost Comparison

Without StarProtect Pro

With StarProtect Pro

Relay replacement on DC fast charger

$1,347+

$0

Full Level 2 charger replacement

$2,000+

$0

Charging cable replacement on DC fast charger

$3,100+

$0

Power module replacement on DC fast charger

$6,015+

$0

A SIMPLER PATH TO PROTECTION

How Our EV Charger Warranty Works

1.
Purchase

Select the warranty that best fits your business needs.

2.
Protect

Your charger is protected against future failures.

3.
Claim

File and track claims easily through EVSTAR’s online portal.

4.
Repair

EVSTAR assesses, coordinates, and dispatches service quickly.

Why Property Owners Choose Our Warranty

Unexpected charger repairs can quickly erode the returns of your EV charging investment. A warranty backed by an A+ rated insurer keeps your budget predictable and your chargers running.

Shields you from costly, unplanned repair expenses
Keeps chargers operational with nationwide technician support
Removes surprise costs with no service fees
Simplifies claims through a dedicated online portal
Available across manufacturers, distributors, and resellers
Legally compliant and filed in all 50 states and D.C.

Coverage Options for Every Stage of Your Charger’s Lifecycle

New Chargers

Out-of-Warranty Equipment

Term

3 or 5 years

1 or 2 years

Purchase Eligibility

Date of equipment purchase

Equipment with no remaining OEM warranty

Equipment Eligibility

DCFC and L2

DCFC and L2

About EVSTAR

EVSTAR’s mission is to increase the availability and reliability of EV charging
infrastructure across the country.

EVSTAR provides the industry’s only underwritten, full-service protection plan
for EV charging stations that covers a wide range of risks and wraps around
standard coverage to protect your full investment.

Already Purchased EVSTAR StarProtect Pro?

Warranty FAQs

All EVSTAR warranties include the following protections:

• Mechanical and electrical failures
• Accidental damage
• Power surges
• Parts and labor coverage

Full program terms and conditions are available at evstar.com/commercial-terms-and-conditions

Yes, warranty coverages for both new chargers and out-of-warranty equipment

It’s available to manufacturers, distributors, and resellers, in addition to property owners.

No. The warranty program includes no service fees on covered repairs.

Claims are submitted and tracked through an innovative online portal.

Yes, Coverage applies to both Level 2 AC and Level 3 DC fast charging (DCFC) units.

Yes. The program includes a nationwide network of trained service technicians.

Ready to Protect Your EV Charging Investment?

Talk to My EV Charger about warranty coverage tailored to your chargers, your budget, and your peace of mind.